The terms that govern the use of our website and the purchase of our products and services.
Everything Simulated designs, builds and supplies custom racing simulators, rig components, accessories and related products. These Terms outline the legal agreement between you ("the customer", "you") and Everything Simulated regarding the use of our website and the purchase of products or services.
These Terms apply to all purchases made through our website, by email, in person or through any other communication channel.
Due to the bespoke nature of our rigs, build specifications, components and accessories may vary depending on availability and customer requirements.
We reserve the right to substitute equivalent components (e.g., wheelbases, pedal sets, mounts) of equal or greater value if specific models are out of stock or discontinued. We will notify you if any substantial changes are required.
Images on our site are for illustration purposes only. Actual builds may differ depending on your chosen configuration, available parts, and any customisations requested.
All prices are listed in Australian Dollars (AUD) unless otherwise stated. Pricing may change at any time without notice but will not affect confirmed and paid orders.
Certain custom builds require a non-refundable deposit to secure materials and components. Deposit amounts will be clearly communicated before any order is confirmed.
We accept major debit/credit cards, bank transfer, PayPal (if applicable) and other payment options listed during checkout.
All payments are processed through secure third-party providers. We do not store or have access to your full payment details.
Shipping and build times vary based on the complexity of your rig and component availability. Estimated build times will be provided at checkout or during consultation but are not guaranteed.
Once items are handed over to a courier, responsibility for transit lies with the shipping provider. We are not liable for delays caused by shipping carriers, third-party suppliers, customs, strikes or other external factors.
If we offer installation services in your region, these will be quoted separately. You are responsible for ensuring the installation area is safe, accessible and suitable for the rig.
Additional taxes, customs fees or import duties may apply depending on your country. These are your responsibility.
Due to the custom-built nature of our products, change-of-mind returns are not accepted once a build has commenced. Pre-configured products may be eligible for return subject to our inspection and restocking fee.
If your product arrives damaged or faulty, contact us within 7 days with photos and a description. We will arrange repair, replacement or refund in accordance with Australian Consumer Law (ACL).
Many components (e.g., wheelbases, pedals, shifters, displays) are covered under the individual manufacturer's warranty. We will assist you with warranty claims where reasonable.
Warranty does not cover:
By purchasing and using our products, you agree to:
Everything Simulated is not liable for injury or damage resulting from improper use, modification or unsafe setup.
By accessing our website, you agree not to:
We may restrict access or terminate accounts at our discretion for breaches of these Terms.
Our Privacy Policy outlines how we collect, use and protect your personal information. By using our website or submitting an enquiry, you consent to the handling of your data in accordance with that policy.
To the extent permitted by law, Everything Simulated is not liable for:
Your statutory rights under Australian Consumer Law remain unaffected.
We may update these Terms from time to time. Any changes will be posted on this page with an updated "last revised" date. Continued use of our site indicates your acceptance of the updated Terms.
If you have any questions about these Terms, your order, or any of our products, you can contact us at:
Everything Simulated
Email: info@everythingsimulated.com.au
Gold Coast, QLD, Australia