Privacy Policy

Everything Simulated ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, communicate with us, or purchase our products and services.

By accessing our website, submitting an enquiry, or placing an order, you consent to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

Information you provide directly, such as:

• Full name
• Email address
• Phone number
• Shipping/billing address
• Organisation or business name
• Details related to your custom simulator enquiry

1.2 Payment Information

Payments are processed securely through third-party payment providers. We do not store your full credit card or banking details.

1.3 Website Usage Data

Automatically collected data such as:

• IP address
• Browser type
• Device information
• Pages viewed
• Referring websites
• Time spent on the site
• Cookies and tracking technologies

This helps us improve our website and user experience.

2. How We Use Your Information

We use personal information for purposes that may include:

• Processing and fulfilling orders
• Communicating about your enquiry or custom build
• Sending confirmations, invoices and delivery updates
• Providing customer support
• Improving our website, services and product offerings
• Sending newsletter updates (only if you opt-in)
• Detecting and preventing fraud or security issues

We will never sell your information to third parties.

3. Sharing Your Information

We may share your data only with trusted third parties when necessary, including:

• Payment processors (for secure payments)
• Shipping and courier companies
• Component suppliers for warranty processing
• IT, hosting and website analytics services
• Legal or regulatory authorities if required by law

All third parties are required to protect your information and use it only for the intended purpose.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data.

You may disable cookies via your browser settings, but some parts of the site may not function properly.

5. Data Storage & Security

We take reasonable steps to protect your information, including:

• Secure servers and encrypted communications
• Restricted access to personal data
• Regular site monitoring

However, no method of online transmission is 100 percent secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights including:

• Access to the personal information we hold
• Requesting corrections to inaccurate information
• Requesting deletion of your personal data
• Opting out of marketing communications at any time

To request access or changes, contact us at info@everythingsimulated.com.au.

7. Children's Privacy

Our website and products are not intended for children under 16. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Everything Simulated
Email: info@everythingsimulated.com.au
Gold Coast, QLD, Australia